Privacy Policy

Eduardo Alves da Silva, trading as LensRevive (sole trader), Co. Meath, Ireland.

Contact: contact@lensrevive.com

When you book a service, we collect:

• Identity & contact: your name, email address, phone number.
• Location: your address and Eircode (used to plan the mobile visit and confirm we cover your area). We look up the town/county from your Eircode via OpenStreetMap/Nominatim.
• Vehicle details: car make and model (used to determine headlight complexity and price).
• Booking details: chosen date/time, notes you provide, and the service tier/price.
• Payment: card payments are processed by Stripe. We do NOT store your card number — Stripe handles it. We store a payment reference and whether the deposit was paid.

When you browse the site:

• Technical data: IP address, browser/user-agent, and security cookies from Cloudflare.
• Marketing data (only with your consent): Meta (Facebook) Pixel and Conversions API identifiers (_fbp, _fbc cookies), IP and user-agent, to measure ad performance.

• To provide the service you booked (contact you, attend your address, process the deposit and balance) — performance of a contract.
• To send booking confirmations, reminders and service-related emails — performance of a contract.
• To prevent fraud and abuse (anti-bot checks, rate limiting) and keep the site secure — legitimate interests.
• To measure and improve our advertising via Meta Pixel/Conversions API — consent (withdraw anytime via "Cookie settings").
• To comply with legal/accounting obligations — legal obligation.

• Strictly necessary: Cloudflare (__cf_bm) for security/bot protection, and browser sessionStorage used to hold your in-progress booking. Essential; set without consent.
• Marketing (optional): Meta Pixel/Conversions API (_fbp, _fbc). Only run if you click "Accept". Change anytime via "Cookie settings" in the footer.

We share the minimum necessary with trusted providers acting on our behalf:

• Stripe — payment processing.
• Cal.com — appointment scheduling.
• Supabase — secure database hosting (EU region).
• ZeptoMail (Zoho) — sending transactional emails (EU region).
• Cloudflare — website delivery and security.
• OpenStreetMap/Nominatim — Eircode-to-area lookup.
• Meta Platforms — advertising measurement (only with your consent).

We never sell your personal data.

Most providers process data within the EU/EEA. Where a provider (e.g. Meta, Stripe) processes data outside the EEA, it is protected by appropriate safeguards such as the EU Standard Contractual Clauses and/or the EU–US Data Privacy Framework.

• Booking and transaction records: retained for up to 6 years to meet accounting and tax obligations.
• Abandoned/expired bookings that never completed: deleted or anonymised within 12 months.
• Marketing identifiers: kept only while your consent is active.

Under GDPR you have the right to: access your data; correct it; erase it; restrict or object to processing; data portability; and to withdraw consent at any time. To exercise any right, email contact@lensrevive.com. You also have the right to lodge a complaint with the Irish Data Protection Commission (dataprotection.ie).

We use encryption in transit (HTTPS), access controls, signed webhooks and a locked-down database. No system is 100% secure, but we take reasonable measures to protect your data.

We may update this policy; the "Last updated" date will change accordingly.

Questions about your data: contact@lensrevive.com